CareerGPS

Medical Assistants
Summary Occupational Forecast Data for Medical Assistants
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
5,869 6,971 1,102 18.78% 220 692 912 $16.99 $35,349 Postsecondary nondegree award
Description: Perform administrative and certain clinical duties under the direction of physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Show patients to examination rooms and prepare them for the physician.
  • Record patients' medical history, vital statistics and information such as test results in medical records.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
  • Explain treatment procedures, medications, diets and physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Schedule appointments for patients.
  • Change dressings on wounds.
  • Greet and log in patients arriving at office or clinic.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties such as answering telephones, taking dictation or completing insurance forms.
  • Inventory and order medical, lab, or office supplies and equipment.
  • Perform routine laboratory tests and sample analyses.
  • Set up medical laboratory equipment.
  • Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.

Knowledge

82%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
75%
Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
65%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
64%
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
52%
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
50%
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

75%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
75%
Speaking - Talking to others to convey information effectively.
69%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
65%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
65%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
62%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
62%
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
56%
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
56%
Coordination - Adjusting actions in relation to others' actions.
56%
Service Orientation - Actively looking for ways to help people.
53%
Instructing - Teaching others how to do something.
53%
Time Management - Managing one's own time and the time of others.
50%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

75%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
72%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
69%
Speech Clarity - The ability to speak clearly so others can understand you.
69%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
65%
Speech Recognition - The ability to identify and understand the speech of another person.
65%
Near Vision - The ability to see details at close range (within a few feet of the observer).
62%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
60%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
60%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
56%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
53%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
53%
Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
50%
Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa
50%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
50%
Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Work Activities

97%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
93%
Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
90%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
89%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
79%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
76%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
75%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
75%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
71%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
71%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
70%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
69%
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
69%
Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
68%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
66%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
63%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
63%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
62%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
58%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
54%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
53%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
52%
Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
51%
Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
50%
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
Title Job Zone Three: Medium Preparation Needed
Overall Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Interests

Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Styles

Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity - Job requires being honest and ethical.
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Persistence - Job requires persistence in the face of obstacles.

Work Values

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.