CareerGPS

First-Line Supervisors/Managers of Correctional Officers
Summary Occupational Forecast Data for First-Line Supervisors of Correctional Officers
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
8 9 1 15.58% 0 1 1 $33.90 $70,519 High school diploma or equivalent
Description: Supervise and coordinate activities of correctional officers and jailers.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Take, receive, or check periodic inmate counts.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Respond to emergencies, such as escapes.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Instruct employees or provide on-the-job training.
  • Conduct roll calls of correctional officers.
  • Supervise activities such as searches, shakedowns, riot control, or institutional tours.
  • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
  • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
  • Develop work or security procedures.
  • Set up employee work schedules.
  • Resolve problems between inmates.
  • Read and review offender information to identify issues that require special attention.
  • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
  • Examine incoming or outgoing mail to ensure conformance with regulations.
  • Convey correctional officers' or inmates' complaints to superiors.

Knowledge

92%
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
70%
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
66%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
64%
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
63%
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
56%
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
56%
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
56%
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
55%
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Skills

78%
Coordination - Adjusting actions in relation to others' actions.
78%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
78%
Speaking - Talking to others to convey information effectively.
75%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
75%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
75%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
72%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
69%
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
69%
Time Management - Managing one's own time and the time of others.
69%
Negotiation - Bringing others together and trying to reconcile differences.
65%
Persuasion - Persuading others to change their minds or behavior.
65%
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
60%
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
60%
Instructing - Teaching others how to do something.
60%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
56%
Service Orientation - Actively looking for ways to help people.
53%
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
53%
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
53%
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Abilities

85%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
81%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
81%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
75%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
72%
Speech Clarity - The ability to speak clearly so others can understand you.
72%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
72%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
72%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
69%
Speech Recognition - The ability to identify and understand the speech of another person.
66%
Near Vision - The ability to see details at close range (within a few feet of the observer).
66%
Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
62%
Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
60%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
60%
Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
56%
Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa
53%
Stamina - The ability to exert yourself physically over long periods of time without getting winded or out of breath.
53%
Auditory Attention - The ability to focus on a single source of sound in the presence of other distracting sounds.
50%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
50%
Far Vision - The ability to see details at a distance.

Work Activities

92%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
91%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
89%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
89%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
88%
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
86%
Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
84%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
84%
Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
80%
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
79%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
78%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
76%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
73%
Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
72%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
71%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
71%
Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
70%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
69%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
69%
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
68%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
68%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
65%
Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
62%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
62%
Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
62%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
62%
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
62%
Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
62%
Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
61%
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
59%
Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
56%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
50%
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Title Job Zone Three: Medium Preparation Needed
Overall Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Interests

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

Integrity - Job requires being honest and ethical.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.

Work Values

Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.