CareerGPS

Ushers, Lobby Attendants, and Ticket Takers
Summary Occupational Forecast Data for Ushers, Lobby Attendants, and Ticket Takers
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
700 757 57 8.12% 11 180 191 $11.29 $23,491 No formal educational credential
Description: Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Sell and collect admission tickets and passes from patrons at entertainment events.
  • Greet patrons attending entertainment events.
  • Examine tickets or passes to verify authenticity, using criteria such as color and date issued.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Maintain order and ensure adherence to safety rules.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Direct patrons to restrooms, concession stands and telephones.
  • Refuse admittance to undesirable persons or persons without tickets or passes.
  • Settle seating disputes and help solve other customer concerns.
  • Assist patrons in finding seats, lighting the way with flashlights if necessary.
  • Search for lost articles or for parents of lost children.

Knowledge

53%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

62%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
60%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
60%
Speaking - Talking to others to convey information effectively.
60%
Service Orientation - Actively looking for ways to help people.
53%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
50%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities

66%
Speech Clarity - The ability to speak clearly so others can understand you.
62%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
60%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
56%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
56%
Speech Recognition - The ability to identify and understand the speech of another person.
53%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
53%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
53%
Near Vision - The ability to see details at close range (within a few feet of the observer).
50%
Written Comprehension - The ability to read and understand information and ideas presented in writing.

Work Activities

68%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
64%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
60%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
59%
Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
55%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
55%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
53%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
52%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
51%
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
50%
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
Title Job Zone One: Little or No Preparation Needed
Overall Experience Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, construction laborers, continuous mining machine operators, and waiters/waitresses.
Education Some of these occupations may require a high school diploma or GED certificate.

Interests

Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi

Work Styles

Integrity - Job requires being honest and ethical.

Work Values

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