CareerGPS

Insurance Sales Agents
Summary Occupational Forecast Data for Insurance Sales Agents
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
10,352 12,027 1,675 16.18% 335 1,080 1,415 $25.32 $52,656 High school diploma or equivalent
Description: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Calculate premiums and establish payment method.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Select company that offers type of coverage requested by client to underwrite policy.
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Knowledge

90%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
89%
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
76%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
65%
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
64%
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
64%
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
61%
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
56%
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
51%
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Skills

78%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
75%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
69%
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
69%
Speaking - Talking to others to convey information effectively.
65%
Service Orientation - Actively looking for ways to help people.
65%
Persuasion - Persuading others to change their minds or behavior.
65%
Time Management - Managing one's own time and the time of others.
65%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
60%
Negotiation - Bringing others together and trying to reconcile differences.
60%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
60%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
56%
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
56%
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
53%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
53%
Coordination - Adjusting actions in relation to others' actions.

Abilities

78%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
78%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
78%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
72%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
65%
Speech Clarity - The ability to speak clearly so others can understand you.
62%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
62%
Near Vision - The ability to see details at close range (within a few feet of the observer).
62%
Speech Recognition - The ability to identify and understand the speech of another person.
60%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
60%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
56%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
50%
Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
50%
Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.

Work Activities

87%
Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
86%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
84%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
83%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
81%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
76%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
73%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
69%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
67%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
66%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
64%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
63%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
63%
Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
61%
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
59%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
57%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
55%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
54%
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
52%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
50%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Title Job Zone Four: Considerable Preparation Needed
Overall Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, environmental engineers, criminal investigators, and special agents.
Education Most of these occupations require a four-year bachelor's degree, but some do not.

Interests

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

Integrity - Job requires being honest and ethical.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Persistence - Job requires persistence in the face of obstacles.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.