CareerGPS

Loan Interviewers and Clerks
Summary Occupational Forecast Data for Loan Interviewers and Clerks
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
1,603 1,552 -51 -3.17% -10 147 137 $21.01 $43,708 High school diploma or equivalent
Description: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Verify and examine information and accuracy of loan application and closing documents.
  • Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Answer questions and advise customers regarding loans and transactions.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  • Present loan and repayment schedules to customers.
  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  • Check value of customer collateral to be held as loan security.
  • Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  • File and maintain loan records.
  • Schedule and conduct closings of mortgage transactions.
  • Accept payment on accounts.

Knowledge

78%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
76%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
69%
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
62%
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
57%
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Skills

81%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
81%
Speaking - Talking to others to convey information effectively.
69%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
65%
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
65%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
65%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
62%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
62%
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
62%
Time Management - Managing one's own time and the time of others.
62%
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
56%
Service Orientation - Actively looking for ways to help people.
53%
Coordination - Adjusting actions in relation to others' actions.
53%
Persuasion - Persuading others to change their minds or behavior.
53%
Mathematics - Using mathematics to solve problems.
50%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities

81%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
78%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
75%
Speech Clarity - The ability to speak clearly so others can understand you.
75%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
72%
Speech Recognition - The ability to identify and understand the speech of another person.
69%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
69%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
69%
Near Vision - The ability to see details at close range (within a few feet of the observer).
66%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
62%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
62%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
60%
Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
53%
Speed of Closure - The ability to quickly make sense of, combine, and organize information into meaningful patterns.
50%
Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
50%
Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa
50%
Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
50%
Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
50%
Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
50%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.

Work Activities

85%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
84%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
82%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
81%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
79%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
77%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
76%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
74%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
74%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
72%
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
70%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
69%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
66%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
62%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
58%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
57%
Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
56%
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
55%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Title Job Zone Three: Medium Preparation Needed
Overall Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Interests

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles

Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Integrity - Job requires being honest and ethical.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.

Work Values

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