CareerGPS

Cargo and Freight Agents
Summary Occupational Forecast Data for Cargo and Freight Agents
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
279 322 44 15.61% 9 25 34 $24.06 $50,038 High school diploma or equivalent
Description: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
  • Advise clients on transportation and payment methods.

Knowledge

87%
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
66%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
63%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

72%
Speaking - Talking to others to convey information effectively.
69%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
60%
Time Management - Managing one's own time and the time of others.
60%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
60%
Negotiation - Bringing others together and trying to reconcile differences.
56%
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
56%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
53%
Service Orientation - Actively looking for ways to help people.
53%
Coordination - Adjusting actions in relation to others' actions.
53%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
50%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
50%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

75%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
75%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
66%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
62%
Speech Clarity - The ability to speak clearly so others can understand you.
56%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
56%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
56%
Near Vision - The ability to see details at close range (within a few feet of the observer).
56%
Speech Recognition - The ability to identify and understand the speech of another person.
50%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
50%
Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
50%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Work Activities

84%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
82%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
81%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
72%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
71%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
69%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
67%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
62%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
60%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
57%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
57%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
57%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
55%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
55%
Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
52%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
52%
Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Title Job Zone Two: Some Preparation Needed
Overall Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Education These occupations usually require a high school diploma.

Interests

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi

Work Styles

Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity - Job requires being honest and ethical.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Work Values

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