CareerGPS

Shipping, Receiving, and Traffic Clerks
Summary Occupational Forecast Data for Shipping, Receiving, and Traffic Clerks
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
3,569 3,714 145 4.05% 29 364 393 $16.73 $34,798 High school diploma or equivalent
Description: Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
  • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
  • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
  • Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.
  • Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.

Knowledge

51%
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
50%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

56%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
53%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
53%
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
53%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
53%
Time Management - Managing one's own time and the time of others.
50%
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
50%
Speaking - Talking to others to convey information effectively.

Abilities

60%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
60%
Near Vision - The ability to see details at close range (within a few feet of the observer).
56%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
53%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
53%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
53%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
53%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
50%
Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
50%
Far Vision - The ability to see details at a distance.
50%
Speech Recognition - The ability to identify and understand the speech of another person.
50%
Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
50%
Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
50%
Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
50%
Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa
50%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
50%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
50%
Speech Clarity - The ability to speak clearly so others can understand you.

Work Activities

76%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
71%
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
69%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
69%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
68%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
65%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
64%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
63%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
63%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
62%
Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
60%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
60%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
57%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
54%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
53%
Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
53%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
52%
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
50%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Title Job Zone Two: Some Preparation Needed
Overall Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Education These occupations usually require a high school diploma.

Interests

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles

Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity - Job requires being honest and ethical.

Work Values

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.