CareerGPS

Stock Clerks, Sales Floor
Summary Occupational Forecast Data for Stock Clerks and Order Fillers
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
13,062 13,845 784 6.00% 157 1,713 1,870 $12.58 $26,164 High school diploma or equivalent
Description: Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.

Knowledge

68%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
52%
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
52%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
50%
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills

65%
Speaking - Talking to others to convey information effectively.
62%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
60%
Service Orientation - Actively looking for ways to help people.
56%
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
50%
Coordination - Adjusting actions in relation to others' actions.
50%
Time Management - Managing one's own time and the time of others.

Abilities

69%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
66%
Speech Clarity - The ability to speak clearly so others can understand you.
62%
Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
62%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
60%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
56%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
56%
Speech Recognition - The ability to identify and understand the speech of another person.
50%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
50%
Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
50%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
50%
Near Vision - The ability to see details at close range (within a few feet of the observer).

Work Activities

68%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
67%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
63%
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
62%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
61%
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
58%
Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
57%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
57%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
55%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
55%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
54%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
53%
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
52%
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
52%
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
50%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
50%
Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
50%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
50%
Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Title Job Zone One: Little or No Preparation Needed
Overall Experience Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, construction laborers, continuous mining machine operators, and waiters/waitresses.
Education Some of these occupations may require a high school diploma or GED certificate.

Interests

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles

Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity - Job requires being honest and ethical.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.