CareerGPS

Computer, Automated Teller, and Office Machine Repairers
Summary Occupational Forecast Data for Computer, Automated Teller, and Office Machine Repairers
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2018 2023 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
1,221 1,198 -23 -1.90% -5 116 111 $19.88 $41,353 Some college
Description: Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Staffing Pattern Data Forecast Data Source: EMSI (2nd Quarter 2018)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Converse with customers in order to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines, or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software in order to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance and programming.
  • Test new systems in order to ensure that they are in working order.
  • Assemble machines according to specifications, using hand tools, power tools, and measuring devices.
  • Operate machines in order to test functioning of parts and mechanisms.
  • Maintain records of equipment maintenance work and repairs.
  • Install and configure new equipment, including operating software and peripheral equipment.
  • Maintain parts inventories, and order any additional parts needed for repairs.
  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Align, adjust, and calibrate equipment according to specifications.
  • Test components and circuits of faulty equipment in order to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  • Repair, adjust, or replace electrical and mechanical components and parts, using hand tools, power tools, and soldering or welding equipment.
  • Complete repair bills, shop records, time cards, and expense reports.
  • Disassemble machine to examine parts such as wires, gears, and bearings for wear and defects, using hand tools, power tools, and measuring devices.
  • Clean, oil, and adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  • Enter information into computers to copy programs from one electronic component to another, or to draw, modify, or store schematics.
  • Read specifications such as blueprints, charts, and schematics in order to determine machine settings and adjustments.
  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  • Analyze equipment performance records in order to assess equipment functioning.
  • Fill machines with toners, inks, or other duplicating fluids.
  • Train new repairers.

Knowledge

97%
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
90%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
65%
Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
65%
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
65%
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
58%
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
55%
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
50%
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

65%
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
62%
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
62%
Repairing - Repairing machines or systems using the needed tools.
60%
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
60%
Speaking - Talking to others to convey information effectively.
60%
Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
56%
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
56%
Troubleshooting - Determining causes of operating errors and deciding what to do about it.
56%
Time Management - Managing one's own time and the time of others.
56%
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
53%
Equipment Selection - Determining the kind of tools and equipment needed to do a job.
53%
Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
50%
Coordination - Adjusting actions in relation to others' actions.
50%
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

72%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
69%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
66%
Near Vision - The ability to see details at close range (within a few feet of the observer).
66%
Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
66%
Speech Clarity - The ability to speak clearly so others can understand you.
66%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
62%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
62%
Speech Recognition - The ability to identify and understand the speech of another person.
62%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
60%
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
60%
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
60%
Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
60%
Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
60%
Written Expression - The ability to communicate information and ideas in writing so others will understand.
53%
Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
53%
Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
53%
Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
50%
Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
50%
Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

Work Activities

91%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
88%
Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
87%
Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
86%
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
85%
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
79%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
77%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
77%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
76%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
75%
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
71%
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
70%
Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
70%
Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
69%
Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
68%
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
66%
Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
65%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
62%
Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
59%
Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.
57%
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
55%
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
54%
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
53%
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
53%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
52%
Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
52%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
50%
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Title Job Zone Three: Medium Preparation Needed
Overall Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Interests

Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Styles

Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity - Job requires being honest and ethical.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Work Values

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