| 80% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 70% | Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. |
| 69% | Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
| 63% | Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
| 61% | Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| 55% | Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
| 53% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
Skills
| 72% | Operation and Control - Controlling operations of equipment or systems. |
| 69% | Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. |
| 62% | Speaking - Talking to others to convey information effectively. |
| 60% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 60% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 56% | Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 56% | Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 56% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 53% | Troubleshooting - Determining causes of operating errors and deciding what to do about it. |
| 53% | Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 53% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 53% | Service Orientation - Actively looking for ways to help people. |
| 53% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 50% | Coordination - Adjusting actions in relation to others' actions. |
| 50% | Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 50% | Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
Abilities
| 78% | Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
| 72% | Far Vision - The ability to see details at a distance. |
| 69% | Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
| 69% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 69% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
| 69% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
| 69% | Spatial Orientation - The ability to know your location in relation to the environment or to know where other objects are in relation to you. |
| 66% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| 62% | Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa |
| 62% | Auditory Attention - The ability to focus on a single source of sound in the presence of other distracting sounds. |
| 62% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 62% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 60% | Depth Perception - The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
| 60% | Response Orientation - The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
| 56% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 56% | Reaction Time - The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
| 56% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 56% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
| 56% | Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
| 56% | Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
| 53% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 53% | Glare Sensitivity - The ability to see objects in the presence of glare or bright lighting. |
| 53% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 53% | Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
| 53% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
| 50% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 50% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 50% | Hearing Sensitivity - The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
| 50% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 50% | Rate Control - The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene. |
| 50% | Peripheral Vision - The ability to see objects or movement of objects to one's side when the eyes are looking ahead. |
Work Activities
| 92% | Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. |
| 82% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 76% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 75% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 74% | Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
| 72% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 71% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 70% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 70% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 65% | Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. |
| 64% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 62% | Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 61% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 61% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. |
| 60% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 60% | Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. |
| 55% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 54% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| 50% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
| 50% | Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
| 50% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
