| 71% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 67% | Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 62% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 60% | Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| 59% | Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
| 58% | Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
| 56% | Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| 55% | Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| 54% | Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
| 51% | Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
Skills
| 75% | Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| 72% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 69% | Speaking - Talking to others to convey information effectively. |
| 65% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 65% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 62% | Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| 56% | Mathematics - Using mathematics to solve problems. |
| 56% | Time Management - Managing one's own time and the time of others. |
| 56% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 53% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 53% | Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 53% | Persuasion - Persuading others to change their minds or behavior. |
| 50% | Instructing - Teaching others how to do something. |
| 50% | Coordination - Adjusting actions in relation to others' actions. |
| 50% | Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 50% | Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| 50% | Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
Abilities
| 72% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 72% | Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| 72% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 72% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 69% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 69% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 69% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 69% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 66% | Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. |
| 66% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 66% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 62% | Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. |
| 60% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 60% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 53% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
Work Activities
| 89% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 88% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. |
| 87% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 87% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 82% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 79% | Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 77% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 75% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 73% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 72% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
| 69% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 69% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 68% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 68% | Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
| 63% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 58% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
| 57% | Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
| 56% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 54% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. |
| 52% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 52% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
