| 87% | Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| 86% | Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
| 74% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 70% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 62% | Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| 58% | Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. |
| 55% | Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
| 51% | Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
Skills
| 85% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 81% | Speaking - Talking to others to convey information effectively. |
| 78% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 72% | Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| 72% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 69% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 69% | Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| 65% | Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 62% | Coordination - Adjusting actions in relation to others' actions. |
| 60% | Negotiation - Bringing others together and trying to reconcile differences. |
| 60% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 56% | Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 56% | Persuasion - Persuading others to change their minds or behavior. |
| 53% | Time Management - Managing one's own time and the time of others. |
| 50% | Service Orientation - Actively looking for ways to help people. |
Abilities
| 88% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 85% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 85% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 75% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 75% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 72% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 72% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 72% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 72% | Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| 69% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 62% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 60% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| 56% | Far Vision - The ability to see details at a distance. |
| 53% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 50% | Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa |
| 50% | Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
Work Activities
| 91% | Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 90% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 89% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 88% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 88% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 87% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| 87% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 86% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 83% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 83% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 82% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 81% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 80% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 80% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
| 76% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 75% | Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 75% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 73% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 73% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. |
| 69% | Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. |
| 67% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 67% | Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
| 66% | Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 65% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| 61% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| 61% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 61% | Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
| 58% | Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. |
| 57% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
| 56% | Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them. |
| 56% | Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| 55% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. |
| 54% | Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
| 54% | Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
