| 82% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 81% | Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
| 74% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 61% | Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
Skills
| 85% | Repairing - Repairing machines or systems using the needed tools. |
| 69% | Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 65% | Troubleshooting - Determining causes of operating errors and deciding what to do about it. |
| 62% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 62% | Equipment Selection - Determining the kind of tools and equipment needed to do a job. |
| 62% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 60% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 60% | Speaking - Talking to others to convey information effectively. |
| 60% | Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 53% | Service Orientation - Actively looking for ways to help people. |
| 50% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 50% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 50% | Time Management - Managing one's own time and the time of others. |
Abilities
| 72% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
| 69% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 69% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
| 69% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
| 66% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 62% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 62% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
| 60% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 60% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 60% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 60% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 56% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 56% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| 53% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 50% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 50% | Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
| 50% | Depth Perception - The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
Work Activities
| 89% | Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. |
| 79% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 76% | Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
| 74% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 72% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 69% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 69% | Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
| 68% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 64% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 64% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 64% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 62% | Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money. |
| 62% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 56% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 55% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 55% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 53% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 53% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| 50% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. |
