| 93% | Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| 84% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 76% | Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
| 73% | Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| 65% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 52% | Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
Skills
| 72% | Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| 69% | Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| 65% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 62% | Speaking - Talking to others to convey information effectively. |
| 56% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 53% | Coordination - Adjusting actions in relation to others' actions. |
| 53% | Time Management - Managing one's own time and the time of others. |
| 50% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
Abilities
| 75% | Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| 72% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 72% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 69% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 69% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 69% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 65% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 56% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 53% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 53% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 53% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
Work Activities
| 91% | Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 87% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 85% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| 84% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 83% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 80% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 78% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 78% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 76% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 75% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 69% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 63% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| 56% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
| 53% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 52% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 52% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 52% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
