| 85% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 85% | Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
| 78% | Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
| 66% | Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
| 62% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 60% | Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. |
| 58% | Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
| 55% | Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
Skills
| 69% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 69% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 65% | Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| 65% | Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 65% | Speaking - Talking to others to convey information effectively. |
| 65% | Troubleshooting - Determining causes of operating errors and deciding what to do about it. |
| 62% | Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. |
| 62% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 62% | Service Orientation - Actively looking for ways to help people. |
| 62% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 62% | Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 60% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 56% | Time Management - Managing one's own time and the time of others. |
| 56% | Repairing - Repairing machines or systems using the needed tools. |
| 56% | Mathematics - Using mathematics to solve problems. |
| 56% | Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 56% | Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 53% | Equipment Selection - Determining the kind of tools and equipment needed to do a job. |
| 53% | Coordination - Adjusting actions in relation to others' actions. |
| 50% | Operation and Control - Controlling operations of equipment or systems. |
| 50% | Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
Abilities
| 75% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 72% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 69% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 69% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 66% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
| 66% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
| 66% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
| 66% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 66% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
| 66% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 62% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 62% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 62% | Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
| 62% | Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
| 62% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 60% | Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| 56% | Depth Perception - The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
| 56% | Visual Color Discrimination - The ability to match or detect differences between colors, including shades of color and brightness. |
| 56% | Far Vision - The ability to see details at a distance. |
| 53% | Hearing Sensitivity - The ability to detect or tell the differences between sounds that vary in pitch and loudness. |
| 53% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| 53% | Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
| 53% | Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes compa |
| 50% | Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
| 50% | Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. |
| 50% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 50% | Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
| 50% | Auditory Attention - The ability to focus on a single source of sound in the presence of other distracting sounds. |
| 50% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 50% | Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
Work Activities
| 89% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 88% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 88% | Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
| 87% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 82% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 79% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
| 75% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 74% | Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 73% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 72% | Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used. |
| 71% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 71% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 70% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 69% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
| 69% | Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. |
| 68% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 67% | Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
| 66% | Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
| 63% | Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 62% | Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 62% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 62% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 60% | Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money. |
| 60% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| 56% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| 54% | Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| 51% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
