| 64% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 64% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 58% | Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
| 58% | Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
| 50% | Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
Skills
| 69% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 62% | Speaking - Talking to others to convey information effectively. |
| 56% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 53% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 53% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 53% | Time Management - Managing one's own time and the time of others. |
| 50% | Coordination - Adjusting actions in relation to others' actions. |
Abilities
| 69% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
| 66% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 66% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 62% | Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
| 62% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 62% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 60% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
| 60% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 60% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 60% | Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
| 60% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
| 56% | Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
| 56% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
| 56% | Visual Color Discrimination - The ability to match or detect differences between colors, including shades of color and brightness. |
| 56% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 56% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 56% | Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
| 56% | Gross Body Coordination - The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
| 53% | Far Vision - The ability to see details at a distance. |
| 53% | Stamina - The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
| 53% | Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
| 53% | Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
| 50% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 50% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
Work Activities
| 76% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 75% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 73% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 73% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 72% | Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 71% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 65% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 64% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 60% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 59% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 57% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
