| Patient Representatives | |||||||||||
| Summary Occupational Forecast Data for Customer Service Representatives | |||||||||||
| Employment | Employment Change | Average Annual Job Openings | Wage & Training Levels | ||||||||
| 2025 | 2030 | Numerical | Percent | New Jobs | Replacement Jobs | Total | Median Hourly | Median Annual | Training Levels | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 14,328 | 14,503 | 176 | 1.23% | 35 | 1,884 | 1,919 | $23.09 | $48,031 | High school diploma or equivalent | ||
| Description: | Assist patients in obtaining services, understanding policies and making health care decisions. | ||||||||||
| Forecast Data Source: EMSI (3rd Quarter 2026) | |||||||||||
Occupation Details
The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.
Knowledge
| % | - |
| % | - |
| % | - |
| % | - |
Interests
| Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
| Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
| - |
| Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |