| Patient Representatives | |||||||||||
| Summary Occupational Forecast Data for Customer Service Representatives | |||||||||||
| Employment | Employment Change | Average Annual Job Openings | Wage & Training Levels | ||||||||
| 2020 | 2025 | Numerical | Percent | New Jobs | Replacement Jobs | Total | Median Hourly | Median Annual | Training Levels | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 15,646 | 16,167 | 521 | 3.33% | 104 | 2,566 | 2,670 | $19.00 | $39,523 | High school diploma or equivalent | ||
| Description: | Assist patients in obtaining services, understanding policies and making health care decisions. | ||||||||||
| Forecast Data Source: EMSI (4th Quarter 2023) | |||||||||||
Occupation Details
The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.
Knowledge
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| % | - |
| % | - |
| % | - |
Interests
| Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
| Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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| Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |