CareerGPS

Postal Service Mail Carriers
Summary Occupational Forecast Data for Postal Service Mail Carriers
Employment Employment Change Average Annual Job Openings Wage & Training Levels
2020 2025 Numerical Percent New Jobs Replacement Jobs Total Median Hourly Median Annual Training Levels
2,074 2,150 76 3.68% 15 190 205 $27.61 $57,437 No formal educational credential
Description: Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
Forecast Data Source: EMSI (4th Quarter 2023)

Occupation Details

The information in this section represents occupational characteristics included in O*NET which defines key features of an occupation as a standardized, measurable set of variables called "descriptors". These distinguishing characteristics of an occupation are described in greater detail in the O*NET Content Model. All items are listed in descending order of importance.

  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Turn in money and receipts collected along mail routes.
  • Sign for cash-on-delivery and registered mail before leaving the post office.
  • Record address changes and redirect mail for those addresses.
  • Hold mail for customers who are away from delivery locations.
  • Bundle mail in preparation for delivery or transportation to relay boxes.
  • Leave notices telling patrons where to collect mail that could not be delivered.
  • Meet schedules for the collection and return of mail.
  • Return incorrectly addressed mail to senders.
  • Maintain accurate records of deliveries.
  • Answer customers' questions about postal services and regulations.
  • Provide customers with change of address cards and other forms.
  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

Knowledge

67%
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
58%
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

%
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Abilities

60%
Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
56%
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
56%
Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
56%
Near Vision - The ability to see details at close range (within a few feet of the observer).
56%
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
56%
Written Comprehension - The ability to read and understand information and ideas presented in writing.
53%
Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
53%
Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
50%
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50%
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Work Activities

74%
Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
72%
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
69%
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
67%
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
63%
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
60%
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
56%
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
55%
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
54%
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
50%
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
Title Job Zone Two: Some Preparation Needed
Overall Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
Education These occupations usually require a high school diploma.

Interests

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outsi
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

Integrity - Job requires being honest and ethical.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.

Work Values

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