75% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
56% | Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. |
53% | Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
53% | Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
51% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
50% | Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
Abilities
69% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
69% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
66% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
62% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
62% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
62% | Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
60% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
60% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
53% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
53% | Speech Recognition - The ability to identify and understand the speech of another person. |
Work Activities
75% | Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
73% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
71% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
68% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
65% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
61% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
61% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
57% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
57% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
57% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
56% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
55% | Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
55% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
54% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. |
53% | Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
51% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |