| 81% | English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 75% | Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 75% | Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| 73% | Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| 68% | Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
| 62% | Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| 59% | Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 54% | Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
| 53% | Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
| 52% | Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| 51% | Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
Skills
| 75% | Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 72% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 69% | Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 69% | Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 69% | Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| 65% | Speaking - Talking to others to convey information effectively. |
| 65% | Time Management - Managing one's own time and the time of others. |
| 62% | Coordination - Adjusting actions in relation to others' actions. |
| 60% | Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
| 60% | Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| 60% | Service Orientation - Actively looking for ways to help people. |
| 56% | Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
| 56% | Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| 56% | Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 53% | Operations Analysis - Analyzing needs and product requirements to create a design. |
| 53% | Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
| 53% | Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| 53% | Persuasion - Persuading others to change their minds or behavior. |
| 50% | Instructing - Teaching others how to do something. |
| 50% | Mathematics - Using mathematics to solve problems. |
Abilities
| 75% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| 72% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| 72% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 72% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| 69% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 69% | Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| 66% | Speech Recognition - The ability to identify and understand the speech of another person. |
| 66% | Near Vision - The ability to see details at close range (within a few feet of the observer). |
| 66% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 66% | Speech Clarity - The ability to speak clearly so others can understand you. |
| 62% | Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
| 56% | Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 56% | Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
| 56% | Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| 53% | Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
| 53% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. |
| 53% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| 50% | Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. |
| 50% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
Work Activities
| 90% | Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 87% | Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 85% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 80% | Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people. |
| 79% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
| 79% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 78% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 78% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| 76% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |
| 71% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 70% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 67% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 65% | Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 64% | Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 64% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 62% | Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money. |
| 61% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 60% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. |
| 60% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. |
| 58% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 57% | Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| 56% | Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
| 55% | Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them. |
| 55% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. |
| 51% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 50% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
